Help center
Contact Us
A real person answers — and her closet looks suspiciously like yours.
Speak To The Coven
Questions about an order, a size, or a piece you can't stop thinking about? Write to us. We answer every message within 24 hours — usually much faster.
- Emailinfo@spellcult.co
- HoursMon–Fri · 9am–6pm EST
- ResponseWithin 24 hours, usually faster
Before You Write
The two questions we hear most.
Where is my order?
Check the tracking link in your shipping email, or use our Track Your Order page. Orders ship within 1–3 business days.
Can I change or cancel my order?
If it hasn't shipped yet — yes. Write to us with your order number as soon as possible and we'll catch it before it leaves.